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Vacancy-IT Technician

Friday, October 9, 2015

 
The Circuit Executive's Office is currently seeking qualified applicants for the position of Information Technology Technician. The Information Technology (IT) Technician will work as an integral member of the IT Department team and will report to the Assistant Circuit Executive for Information Technology and Deputy Assistant Circuit Executive for Information Technology. The IT Technician will be responding to help desk calls and emails from the Court of Appeals staff concerning computer applications, mobile devices, computer desktops and other electronic office equipment that supports the business. Direct issues that are not quickly resolved to the next level IT staff. Provide information and assistance to users on applications such as word processing. Assist with creating user accounts and providing end user training material. Assist with courtroom technology. Install or assist in the installation of upgrades or new or revised off the shelf/desktop releases. Set up, configure, install, and document hardware and software. Provide support for mobile computing devices and remote access. Perform inventory control duties.  More information is available at http://www.ca1.uscourts.gov/sites/ca1/files/ITTech15_18.pdf.